Privacy Policy

Last Updated: October 30, 2025

1. Introduction

Welcome to Propeller AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered conversational platform.

By using Propeller AI, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Service:

  • Account Information: Name, email address, and profile picture (via Google OAuth)
  • Chat Content: Messages, prompts, and conversations with our AI models
  • Avatar Questionnaires: Answers to personalization questions for specialized AI avatars
  • Uploaded Images: Images you upload for analysis (subject to usage limits)
  • Settings and Preferences: Language, theme, and other customization choices

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

  • Usage Data: Pages visited, features used, time spent, and interaction patterns
  • Device Information: Browser type, operating system, device identifiers
  • Log Data: IP address, access times, referring URLs
  • Cookies and Local Storage: Session data, preferences, and authentication tokens

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: Process your requests, generate AI responses, and provide personalized experiences
  • Account Management: Create and manage your account, authenticate access, and maintain security
  • Personalization: Customize AI avatar responses based on your questionnaire answers
  • Usage Limits: Track image uploads and enforce daily limits (2 images per 24 hours)
  • Service Improvement: Analyze usage patterns to improve features and user experience
  • Communication: Send service updates, security alerts, and respond to inquiries
  • Legal Compliance: Comply with legal obligations and enforce our Terms of Service

4. Third-Party Services

4.1 Google OAuth

We use Google OAuth for authentication. When you sign in with Google, we receive your name, email address, and profile picture from Google. This information is governed by Google's Privacy Policy.

4.2 AI Model Providers

We use third-party AI models to generate responses:

  • OpenAI (GPT-4o): Used for image analysis and vision capabilities
  • DeepSeek: Used for text-based conversations

Your conversations and uploaded images are sent to these providers for processing. These providers have their own privacy policies, and we encourage you to review them.

4.3 Hosting and Infrastructure

Our Service is hosted on secure servers, and we use cloud infrastructure providers to store and process your data. These providers are bound by strict data protection agreements.

5. Data Storage and Retention

5.1 Storage Location

Your data is stored in JSON files and local browser storage:

  • Server Storage: User profiles, chat history, avatar questionnaires, usage data
  • Browser Storage: Session data, preferences, cached data

5.2 Retention Period

We retain your data for as long as your account is active or as needed to provide services. You can delete your data at any time through the Settings page.

  • Chat History: Retained until you manually delete or until account deletion
  • Uploaded Images: Stored temporarily for processing, then removed after 24 hours
  • Account Data: Retained until you delete your account
  • Usage Logs: Retained for up to 90 days for security and analytics

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: AI model providers (OpenAI, DeepSeek) for processing requests
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize data sharing
  • Security and Fraud Prevention: To protect rights, property, or safety

7. Data Security

We implement appropriate technical and organizational security measures to protect your data:

  • Encryption: HTTPS/TLS encryption for data in transit
  • Authentication: Secure Google OAuth with encrypted session tokens
  • Access Controls: Restricted access to personal data on a need-to-know basis
  • Secure Storage: Protected file systems with access logging
  • Regular Updates: Security patches and system updates

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your data in a portable format (Settings → Data & Storage)
  • Opt-Out: Disable notifications and marketing communications
  • Withdraw Consent: Stop using specific features requiring consent

To exercise these rights, visit your Settings page or contact us at support@propellerai.tech.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for authentication and basic functionality
  • Preference Cookies: Remember your settings (theme, language)
  • Session Storage: Maintain your login state and active sessions
  • Local Storage: Store chat history, user preferences, and cached data

You can manage browser storage through your browser settings, but disabling essential cookies may limit functionality.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to such transfers. We ensure appropriate safeguards are in place for international data transfers.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and disclose
  • Right to request deletion of personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising CCPA rights

14. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Propeller AI Privacy Team

Email: privacy@propellerai.tech

Support: support@propellerai.tech

Website: https://propellerai.tech

16. Your Consent

By using Propeller AI, you consent to our Privacy Policy and agree to its terms. This Privacy Policy works in conjunction with our Terms of Service.

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